At Remuneres, we are committed to providing a reliable, transparent, and seamless shipping experience for every order. Please review our shipping practices and timeframes below.
1. Domestic Shipping Only
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We strictly offer Domestic Shipping within the United States.
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We currently do not ship internationally or to P.O. Boxes / APO / FPO addresses due to freight sizing restrictions on bicycles and e-bikes.
2. Free Shipping on All Orders
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We offer 100% FREE Standard Shipping on all orders across our store—with no minimum purchase required.
3. Order Processing & Handling Time
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All orders require 1 to 3 business days for processing, quality inspection, and packaging at our Flagstaff warehouse prior to shipment.
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Orders are processed Monday through Friday (excluding federal holidays). Orders placed over the weekend or on public holidays will begin processing on the following business day.
4. Shipping Transit & Delivery Time
Once processed and handed over to our carrier, transit times are as follows:
| Service | Processing Time | Estimated Transit Time | Total Estimated Delivery |
| Standard Domestic Ground | 1 – 3 Business Days | 5 – 7 Business Days | 6 – 10 Business Days |
Note: Delivery timeframes are estimates provided by freight carriers. Circumstances beyond our control (such as severe weather disruptions or holiday volume spikes) may occasionally affect transit times.
5. Order Tracking & Confirmation
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Once your shipment leaves our facility, you will automatically receive a Shipment Confirmation email containing your tracking number and carrier details.
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Tracking information may take up to 24 hours after carrier pickup to update online.
6. Damaged or Missing Shipments
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Inspecting Your Package: Please inspect your bicycle/e-bike packaging upon arrival. If there is visible exterior damage, take photos before opening the box.
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Freight Issues: If your order arrives damaged or fails to arrive within the expected timeframe, please notify our team within 48 hours at support@remuneres.com. We will initiate a carrier investigation and arrange a replacement.
7. Contact Us
For any questions regarding your shipment status or shipping policy, please contact us:
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📩 Email: support@remuneres.com
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☎ Phone: +1 (928) 381 7165
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📍 Address: 1719 N East St, Flagstaff, AZ 86004, United States