This Pre-Sale Policy applies to products offered by Remuneres before their official release date or before inventory becomes available for standard fulfillment. By purchasing a product identified as a “Pre-Sale,” “Pre-Order,” “Pre-Release,” or similar designation, you agree to the terms below.
1. What Is a Pre-Sale Product?
A pre-sale product is an item made available for purchase before its expected release or availability date.
Pre-sale products may include trading card game products, booster boxes, collector products, special sets, accessories, and other merchandise scheduled for a future release.
The estimated release or availability date will generally be displayed on the applicable product page when known.
2. Payment for Pre-Sale Orders
Unless otherwise stated during checkout, payment for a pre-sale order is collected when the order is placed.
Successfully completing a pre-sale purchase reserves the applicable product subject to availability, supplier allocation, order verification, and the other conditions described in this policy.
An order confirmation does not change an estimated release date into a guaranteed delivery date.
3. Release Dates Are Estimates
Release dates displayed on our website are based on information available to us at the time of listing.
Manufacturers, distributors, publishers, carriers, or other parties may change release dates or availability without prior notice.
As a result, release dates and estimated shipping dates for pre-sale products are not guaranteed.
If a release date changes, we may update the applicable product information when reasonably possible.
4. Product Allocations and Availability
Certain trading card and collectible releases may be subject to limited manufacturer or distributor allocations.
In some cases, Remuneres may receive fewer units than originally anticipated.
If we are unable to fulfill all or part of a pre-sale order because of an allocation reduction, cancellation by a supplier, or another inventory issue, we may cancel the affected item and issue an applicable refund to the original payment method.
We do not guarantee quantities beyond inventory actually available to us.
5. Shipping Pre-Sale Orders
Pre-sale products generally begin processing after the applicable inventory becomes available for fulfillment.
Our normal processing and transit estimates should be considered separately from the product’s release date. A product’s release date does not necessarily mean that the order will be delivered on that date.
Carrier delays, supplier delays, weather conditions, holidays, high-volume releases, and other circumstances may affect delivery.
6. Orders Containing Pre-Sale and In-Stock Products
If an order contains both an in-stock product and a pre-sale product, the items may be held and shipped together once all products are available.
Depending on fulfillment circumstances, Remuneres may choose to ship available items separately.
If you need available products sooner, we recommend placing in-stock and pre-sale products in separate orders.
7. Multiple Pre-Sale Release Dates
If you purchase multiple pre-sale products with different expected release dates in a single order, fulfillment may be delayed until all products in the order are available.
For faster fulfillment, we recommend placing separate orders for products with substantially different release dates.
8. Changes and Cancellations
If you need to request a change or cancellation of a pre-sale order, contact us as soon as possible.
We will review the request based on the status of the order and applicable circumstances. A requested cancellation or modification is not guaranteed once an order has entered processing, inventory has been committed, or fulfillment has begun.
Any approved cancellation or refund will be handled according to the applicable terms of our store policies.
9. Trading Card and Collectible Products
Due to the nature of trading card games and collectible products, the contents of randomized products such as booster packs, booster boxes, bundles, and similar products cannot be guaranteed unless the manufacturer specifically guarantees particular contents.
Purchasing a sealed product does not guarantee that it will contain a particular card, rarity, character, autograph, parallel, or other collectible item.
Product artwork and packaging may also vary where manufacturers produce different packaging versions.
10. Damaged Pre-Sale Products
Please inspect your order promptly after delivery.
If a pre-sale product arrives damaged or you receive an incorrect item, contact us as soon as possible with your order number and details about the issue.
We may request photographs of the product, shipping packaging, shipping label, and damage so that we can evaluate the claim.
Eligible issues will be handled according to our applicable return, refund, and warranty policies.
11. Manufacturer or Supplier Changes
Manufacturers may modify product specifications, packaging, configurations, included items, release dates, or other product details before release.
We will make reasonable efforts to maintain accurate product listings, but minor manufacturer changes may occur between the initial pre-sale listing and the final released product.
If a material change affects your order, we may provide additional information or available options where appropriate.
12. Pre-Sale Pricing
The price displayed when you complete your purchase is the price applicable to your order, unless an obvious pricing or listing error occurred or otherwise permitted by applicable law.
Future price increases or decreases do not automatically change the price of an already completed pre-sale order.
Promotions introduced after an order is placed do not necessarily apply retroactively.
13. Order Verification
Pre-sale orders may be subject to standard payment, address, fraud-prevention, and order verification procedures.
We reserve the right to cancel or request additional information concerning an order when reasonably necessary to address suspected fraud, payment issues, inventory errors, or other legitimate transaction concerns.
14. Contact Us
If you have questions about a pre-sale product or an existing pre-sale order, please contact us and include your order number and the product name whenever possible.
Remuneres 📍 1719 N East St Flagstaff, AZ 86004 United States
